Online Therapy: How It Works and Recommended Websites

Over the last few years, the popularity and prevalence of online therapy options have exploded, making mental health professionals more accessible with just the click of a button. But what exactly does online therapy entail? And is it right for you? Here, we’ll discuss how online therapy works and some of our top recommended websites.

Online Therapy: What to Expect

A 2021 American Psychiatric Association (APA) poll found that about 4 in 10 Americans have used mental health or medical telehealth services, which has increased by 82% since the pandemic. That number has likely grown even more in the mental health sector, thanks to the increased options and flexibility that online therapy offers.

The most sought-out form of online therapy is video chat; however, it is also available via messaging, email, or phone. Just like in-person therapy, the first appointment establishes your needs, goals, and if the therapist is the right fit for you. From then on, your meetings will focus on you and what you’re working through and need help with.

Online Therapy Sites

There are several ways to find a licensed professional who conducts online therapy. One way is to go through a private practice that offers telehealth in addition to its in-person services. Another option is to go through sites that specifically provide online therapy. Here are some of the top-rated online therapy sites.

Open Path Psychotherapy Collective

Open Path is a nonprofit company that partners with private practices throughout the United States and Canada to provide mental healthcare access to middle and lower-income clients. The organization seeks to make therapy accessible to those who are uninsured or underinsured, those with health insurance that does not cover affordable mental health benefits due to a high deductible or copay.

Fees: $40-$70 per session, plus a one-time membership fee of $65.


This well-known online therapy site allows individuals, couples, and teens to access accredited therapists, licensed clinical psychologists, and social workers. Providers are required to prove licensure that is cross-checked for validity and that they are in good standing. Therapy is available via text, live chats, phone calls, and video conferencing. Simply complete the brief questionnaire, and BetterHelp will connect you with licensed professionals matching your needs.

Fees: $60-$90 per week


If you’re looking for 24/7 access to care, Talkspace is the way to go. In addition to offering therapy for individuals, couples, and teens, the website also provides psychiatry services (licensed professionals that can prescribe medication). Once you complete a short questionnaire, Talkspace matches you with three therapists to pick from. In addition, Talkspace offers a progress report to keep track of the goals you set when you first started therapy.

Fees: $69-$109 per week.

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